Privacy policy

Effective Date: 14/03/2025

Truck Trailer Spares ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, products, and services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, phone number, email address, and billing/shipping address.
  • Transaction Data: Purchase history, payment details (processed securely by third-party providers), and order preferences.
  • Technical Data: IP address, browser type, and interaction with our website (collected through cookies and analytics tools).

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders efficiently.
  • Respond to inquiries and provide customer support.
  • Improve our website, products, and services.
  • Send updates, promotions, or marketing communications (with the option to opt out).
  • Comply with legal obligations and protect against fraudulent activities.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Third-party logistics, payment processors, and IT support services necessary for order fulfillment.
  • Legal Authorities: If required by law or to protect our rights and security.

4. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, and users should take their own precautions when sharing personal information.

5. Your Rights and Choices

You have the right to:

  • Access, update, or request deletion of your personal information.
  • Opt out of marketing communications.
  • Manage cookie preferences through your browser settings.

6. Cookies and Tracking Technologies

We use cookies to enhance website functionality and improve user experience. You can modify your browser settings to block cookies, but some site features may not function properly.

7. Contact Us

For any privacy-related inquiries, please contact us:

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our services constitutes acceptance of these updates.